Surestay Hotel By Best Western Summersville, Summersville

I found the hotel to be conveniently set away from the other rooms on the property, clean, and suited my needs perfectly. However, being close to the highway meant dealing with constant noise from passing tractor trailers downshifting gears, which was a drawback.

The hotel rooms were set a bit away from the other rooms on the property, providing a quiet and well-lit environment, although the curtains hung too low, blocking the AC unit. The rooms were cold despite adjusting the A/C, and there was some confusion about bathroom use near the lobby. The service was described as friendly, accommodating, and overall awesome, offering wake-up service and services for the hearing impaired. The location was easy to access, central to desired places, but slightly noisy due to its proximity to a busy intersection and offered inconsistent wifi service. Dining options were somewhat sparse but adequate, with clean and delightful room and premises. Guests appreciated a 10% discount at a nearby restaurant. In terms of dining, no particular concerns for the fish and meat dishes.

I had a mixed experience at this hotel. The location was convenient and central to places I wanted to visit, but the rooms were disappointing with mold and stained carpets. The staff was very friendly and welcoming, although there were some minor issues with service. The dining was basic but acceptable for a freebie. The facilities were decent but not outstanding.